Meet Our Team
Hugh McCown started out as an engineer and is now owner of McCown Heating & Air Conditioning. He prides himself on being a one stop shop that is able to meet all of his client’s needs. His goal is to provide the highest quality design and installation services, on schedule, and on budget along with outstanding customer service. He understands that time and cost are crucial and strives to go above and beyond client’s expectations.
Kathy has been with the family business since she was a little girl. Highly accomplished in customer service and maintenance, she has over 25 years of experience in the HVAC service industry. She began her career in 1989 as a service coordinator and two years later, excelled to the position of a service supervisor. Kathy’s ability to adapt to rapidly changing environments, proves her to be an ideal service manager.
Chad is our head service technician and has been handling McCown Heating & Air Conditioning customer’s service needs. Chad has over 25 years experience in the HVAC industry and is NATE Certified. His goal is to support McCown Heating & Air Conditioning’s HVAC technical needs for all customers and to ensure best customer service. He handles service needs, repairs and installation as well as scheduling and executing maintenance and home HVAC testing request.
Lorenzo is a top Field Technician for McCown Company. Lorenzo Washington is a valuable asset to the McCown Team and has assisted in HVAC projects large and small. Whenever you need service, repair or a Home Comfort Diagnostic call Lorenzo and he will assist you and always with a smile!
Chris Phelps is a McCown Company service technician and has over 20 years of experience servicing and repairing air conditioning HVAC units large and small. Chris is also an expert in heating and furnace maintenance and repair.